kg996 Terms & Conditions

01General Introduction

These Terms and Conditions ("Terms") form a legal agreement between the kg996 platform and its users. kg996 is an online betting and casino platform that provides entertainment-focused services for users in Bangladesh.

These Terms apply to accessing the website (https://kg996.lat), creating an account, participating in any game, or using any service on the platform. You are strongly encouraged to read these Terms in full before using the platform.

kg996 reserves the right to change, amend, or update these Terms at any time without prior notice. If you continue using the platform after any changes, you will automatically be considered to have accepted the new terms.

02Eligibility & Age Requirements

The following eligibility requirements must be met to participate on the kg996 platform:

• You must be 21 years of age or older.
• You must be a resident of an area where the use of online betting services is not legally prohibited.
• No third party may operate an account on your behalf.
• Each individual may open only one account.
• Any person who is on a prohibited list or has self-excluded may not create an account.

kg996 may request relevant documents for age or identity verification at any time. If documents are not submitted within the specified timeframe, the account may be temporarily suspended.

03Account Registration & Management

It is mandatory to provide accurate and complete information when creating an account on kg996. The platform reserves the right to cancel any account created on the basis of false or incorrect information at any time.

• Personal Information: Name, date of birth, mobile number, and email must be registered accurately.
• Password Security: Keeping your login credentials confidential is entirely your responsibility. Do not share your password with anyone.
• One Person, One Account: Creating multiple accounts is strictly prohibited. If discovered, all accounts may be cancelled and associated funds forfeited.
• Updating Information: Any changes to your personal information must be updated immediately.
• Account Security: If you suspect unauthorised access to your account, notify support immediately.

The account holder is responsible for all activity carried out from their kg996 account. kg996 will not be liable for any loss arising from negligence in account use.

04Deposits & Withdrawals

All financial transactions on kg996 are handled through a fully secure and encrypted process. Accepted payment methods and their associated limits are listed below:

• Payment Methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Sonali Bank, Dutch Bangla Bank, and BRAC Bank).
• Minimum Deposit: ৳300 (for each method).
• Minimum Withdrawal: ৳1,000.
• Withdrawal Time: Processing is generally completed within 10 to 45 minutes.

All deposits and withdrawals must be made from an account registered in the same name. Transactions through third-party accounts are strictly prohibited. To prevent money laundering, kg996 may investigate any suspicious transaction and hold it if necessary.

If a withdrawal is delayed due to technical issues or banking delays, please contact the support team. kg996 is not responsible for delays caused by banks or mobile financial service providers themselves.

05Bonuses & Promotional Offers

kg996 offers various bonuses and promotional benefits. Each offer has its own terms, which must be read carefully before claiming a bonus.

Welcome Bonus: 150% bonus on your first deposit, up to a maximum of ৳5,000. For example:

• A deposit of ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500.
• A deposit of ৳8,000 or more earns the maximum bonus of ৳5,000, bringing the total balance to ৳13,000.

Additional rules applicable to all bonuses:

• If the wagering requirement is not met within the specified period from the date the bonus is received, the bonus will be cancelled.
• A promotion may be applied to one account once only.
• Bonus winnings cannot be withdrawn until account verification is complete.
• If bonus abuse is suspected, kg996 may cancel the bonus and forfeit associated winnings.
• kg996 reserves the right to change or cancel any promotion.

06Gameplay & Betting Rules

All games and betting activities on kg996 are conducted in a fair and transparent manner. The following general rules apply to all types of games and bets:

• Once a round or bet has been confirmed, it cannot be cancelled.
• In the case of an incomplete round due to a technical error or network disconnection, kg996's decision will be considered final.
• The rules and payout structure for each game are listed on that game's page — you should read them before playing.
• kg996 reserves the right to reverse any incorrect payout made due to a software error.
• For sports betting, the decision of the relevant sports authority is final in determining results.

kg996 uses software from third-party game providers (including Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi, NetEnt, and Microgaming). These providers' own terms and Fair Play policies apply.

07Code of Conduct & Prohibited Activities

All users must use the platform while maintaining honest and ethical conduct. The following activities are strictly prohibited:

• Any form of cheating, fraud, or system manipulation.
• Creating multiple accounts with the intent to abuse bonuses.
• Using automated software, bots, or scripts to play games.
• Attempting to interfere with the platform's systems or security.
• Using the platform for money laundering or illegal fund transfers.
• Any harmful or harassing conduct towards other users.

08Security & Privacy

kg996 gives the highest priority to protecting users' personal and financial information. All data is securely stored and transmitted using SSL encryption technology.

• Full details on how personal information is collected, used, and protected are available in our Privacy Policy.
• Keep your account login credentials (email, password) completely confidential.
• In the event of suspicious activity or unauthorised access, contact support immediately.
• kg996 will never ask for your password or banking PIN by phone or email.

kg996 regularly monitors account activity to ensure fair play and prevent fraud. This monitoring is carried out in the interest of users and the security of the platform.

09Account Suspension & Closure

kg996 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Creating an account with false or incomplete information.
• Failing to submit documents required for identity verification within the specified time.
• Suspicious or unusual transaction activity.
• Accounts that have been inactive for an extended period (after a specified duration has passed).
• Self-exclusion at the user's own request.

If any legitimate funds are held at the time of account closure, they will be returned through the designated process — however, in cases of Terms violations, bonuses and associated winnings may be forfeited. Users may also request account closure at any time.

10Limitation of Liability

kg996 is committed to operating a secure and reliable platform. However, kg996's liability is limited in the following areas:

• Losses caused by internet disconnection or third-party server issues.
• Account breaches or financial losses resulting from the user's own negligence.
• Delays or errors by third-party payment service providers.
• Service disruption caused by unavoidable natural disasters or other force majeure events.
• Services becoming restricted due to changes in local law in the user's area.

11Amendments & Changes

kg996 reserves the right to change, add to, or remove any part of these Terms at any time. A notice will be published on the platform for significant changes.

If a user continues to use the platform after updated Terms have been published, they will be considered to have accepted the updated terms. You are therefore encouraged to review this page regularly.

If any clause of these Terms is found to be unenforceable for any reason, that clause will be removed and all remaining clauses will remain in full effect.

12Contact & Support

If you have any questions or need clarification about these Terms, please contact our support team:

• Live Chat: Available 24 hours a day, 7 days a week — in Bengali and English.
• Email: [email protected]

Our support team is able to assist in both Bengali and English. For any dispute or complaint, you are encouraged to first seek resolution through the support team.